banking app

August 11, 2017

Consumers Speed up Card Replacement Cycle

Despite the heightened security that comes with EMV chips and tokenization, consumers remain worried about their personal data being exposed in a seemingly nonstop parade of […]
July 14, 2017

A Decade of Mobile Banking

On June 29, 2017, the iPhone turned 10 years old. Since the first iPhone was released in 2007, Apple has sold some 1.2 Billion phones and […]
January 19, 2017

Will Banks Listen to the Voice of their Customers?

Voice recognition technology is rapidly becoming part of our culture, as Apple, Google, Amazon and Microsoft have invested heavily in their Siri, Google Assistant, Alexa and […]
September 22, 2016

Digital Banking Ushers in New Loyalty Rewards Programs

Credit card rewards programs were born in the heyday of plastic and paper. As payments go digital, banks will have to make sure their loyalty programs […]
July 26, 2016

Banks Design Apps for Non-Customers

A couple of financial institutions have recently created mobile apps available to anyone as a way of engaging with people through their phones. The institutions are […]
July 18, 2016

Branches Still Integral to Banking’s Future

A few decades ago, the branch of the future was going to be an ATM and a telephone. ATMs and telephone banking were going to transform […]
July 13, 2016

The Future of Mobile Banking Has Arrived

Some Citigroup customers can open ATM vestibules with their phones. Bank of America and JPMorgan Chase customers can retrieve cash more quickly from ATMs using codes […]
June 1, 2016

Are Banks Having an Identity Crisis?

The question is so simple it seems silly: What is a bank?  A bank pools savings and then allocates that capital. Simple, right? But that’s just […]